IBM Security

2019 - 2023

Shh! Most of my work with IBM Security is confidential. For more details, contact me at [email protected]

Managed Security Services

Designed tools to optimize process efficiency for security analysts. Conducted user research, identified key points of opportunity, and worked in an agile 4-in-a-box team to tightly couple with development needs. Audited existing tools for accessibility and usability and designed solutions for high severity issues.

Security as a Service

Led design strategy for a net-new business model pairing products and services. Spearheaded process from initial brainstorming to crafting a concept car, developing and iterating on user flows, conducting a multi-stream research initiative, and delivering a high-fidelity interactive prototype.

Verify

Designed administrator experiences for Consumer Identity and Access Management tools. Conducted design thinking workshops, created user journey maps, stakeholder maps, interactive prototypes, and developer documentation. Concepted AI chatbot integration. Improved user onboarding experiences.

Guardium

Designed administrator experiences for data compliance management. Created innovative physics-based data visualization for network deployment health topology.