2019 - 2023
Designed tools to optimize process efficiency for security analysts. Conducted user research, identified key points of opportunity, and worked in an agile 4-in-a-box team to tightly couple with development needs. Audited existing tools for accessibility and usability and designed solutions for high severity issues.
Led design strategy for a net-new business model pairing products and services. Spearheaded process from initial brainstorming to crafting a concept car, developing and iterating on user flows, conducting a multi-stream research initiative, and delivering a high-fidelity interactive prototype.
Designed administrator experiences for Consumer Identity and Access Management tools. Conducted design thinking workshops, created user journey maps, stakeholder maps, interactive prototypes, and developer documentation. Concepted AI chatbot integration. Improved user onboarding experiences.
Designed administrator experiences for data compliance management. Created innovative physics-based data visualization for network deployment health topology.